/ Insurance & assessments
Insurance damage reports for devices
Insurer asked for a written assessment before they'll settle a claim? We inspect the device, document the damage and its likely cause, and give you a signed report with a repair quote or a written statement that it's beyond economical repair.
Jobs we do every week
- Written damage assessment reports
- Cause-of-damage findings (impact, liquid, power surge)
- Repair cost quotations for insurers
- Beyond-economical-repair statements
- Photographic documentation of damage
- Serial number and model verification
- Data recovery assessment where relevant
- Reports for home, business and travel claims
- Fast turnaround for claim deadlines
- Follow-up correspondence with your insurer
Assessment reports from $80. Waived where you go ahead with the repair with us.
Clear plan, no surprises
Bring the device in
Any laptop, desktop, phone, tablet or console. Bring the claim number if you have it.
Inspection
We assess the damage, photograph it and determine the likely cause.
Written report
Signed report with findings, repair cost, and a write-off statement if applicable.
Report issued
Emailed to you, usually within 1–2 business days, ready to send to your insurer.
Drop in at your nearest shop
Norwood workshop
168B The Parade, Norwood SA 5067. Mon–Fri 9am–5:30pm, Sat 10am–4pm
See Norwood servicesMount Barker workshop
65 Gawler St, Mount Barker SA 5251. Mon–Fri 9am–5pm
See Mount Barker servicesSalisbury workshop
Salisbury SA 5108. Opening soon — northern suburbs workshop
See Salisbury servicesCommon questions
Bring it in.
We'll bring it back.
Diagnostics are free. Drop in, give us a call, or book a home visit. We'll text you the moment your device is ready.